Legal Terms and Notices
This Web site and related functions and services are operated and maintained by Columbia Gas of Maryland, Inc. / Southpointe Industrial Park / 501 Technology Drive, Canonsburg, PA, 15317. By using this Web site, you agree to be bound by and to use the Web site in strict accordance with these Terms and Conditions. If you do not agree to these terms, you may not access or otherwise use this Web site.
This Web site may also contain forward-looking statements. Use the forward-looking statement link to view additional information.
INFORMATION ON THIS WEB SITE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
Information on this Web site may contain technical inaccuracies or typographical errors. Information may be changed or updated without notice. Columbia Gas of Maryland and Columbia Gas of Maryland may also make improvements and/or changes in the products and/or the programs described in this information at any time without notice.
Please note that any information or material sent to Columbia Gas of Maryland and Columbia Gas of Maryland will be deemed NOT to be confidential. By sending Columbia Gas of Maryland and Columbia Gas of Maryland any information or material, you grant Columbia Gas of Maryland and Columbia Gas of Maryland an unrestricted, irrevocable license to use, reproduce, display, perform, modify, transmit and distribute those materials or information, and you also agree that Columbia Gas of Maryland and Columbia Gas of Maryland are free to use any ideas, concepts, know-how or techniques that you send us for any purpose. You can learn more about Columbia Gas of Maryland's privacy practices on the Web by seeing our Privacy Notice below.
Columbia Gas of Maryland and Columbia Gas of Maryland make no representations whatsoever about any other Web site which you may access through this one. When you access a non-Columbia Gas of Maryland and Columbia Gas of Maryland Web site, please understand that it is independent from Columbia Gas of Maryland and Columbia Gas of Maryland, and that Columbia Gas of Maryland and Columbia Gas of Maryland have no control over the content on that Web site. In addition, a link to a non-Columbia Gas of Maryland and Columbia Gas of Maryland Web site does not mean that Columbia Gas of Maryland and Columbia Gas of Maryland endorses or accepts any responsibility for the content, or the use, of such Web site. It is up to you to take precautions to ensure that whatever you select for your use is free of such items as viruses, worms, trojan horses and other similar items of a destructive nature.
IN NO EVENT WILL COLUMBIA GAS OF Maryland AND COLUMBIA GAS OF MARYLAND BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, SPECIAL OR OTHER CONSEQUENTIAL DAMAGES FOR ANY USE OF THIS WEB SITE, OR ON ANY OTHER HYPERLINKED WEB SITE, INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR OTHER DATA ON YOUR INFORMATION HANDLING SYSTEM OR OTHERWISE, EVEN IF WE ARE EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Reference on the Web site to any products, services, processes, hypertext links to third parties or other information by trade name, trademark, manufacturer, supplier or otherwise does not necessarily constitute or imply the endorsement, sponsorship or recommendation of Columbia Gas of Maryland or Columbia Gas of Maryland. Product and service information are the sole responsibility of each individual vendor.
Use of our forms
Our customer service forms are not secure. Columbia Gas of Maryland and Columbia Gas of Maryland are not responsible for technical, hardware or software failures of any kind in relation to any use of this Internet site. We cannot know when problems rise on the Internet, or when equipment incompatibilities distort messages. We are not responsible for incomplete, distorted or delayed computer transmissions. Under no circumstances will Columbia Gas of Maryland and Columbia Gas of Maryland be liable for damages resulting from the use of the information or interactive forms on this site.
Forward-Looking Statement Disclaimer
This Web site contains "forward-looking statements" within the meaning of the federal securities laws, including (1) statements concerning Columbia's plans, objectives, expected performance, expenditures and recovery of expenditures through rates (on a consolidated, segment or subsidiary basis) and (2) any and all underlying assumptions and other statements that are other than statements of historical fact. There can be no assurance that actual results will not differ materially due to various factors, many of which are beyond the control of Columbia, including, but not limited to, competition, weather, regulatory and legislative changes as well as changes in general economic and capital and commodity market conditions. Furthermore, historical results may not be indicative of Columbia's future performance.
Privacy Policy
This is the Web site of Columbia Gas of Maryland Columbia Gas of Maryland Our mailing address is: Southpointe Industrial Park, 501 Technology Drive, Canonsburg, Pa. 15317, 1-888-460-4332
We understand how important customer privacy is to you. We hope this statement will answer your questions about our information and privacy precautions.
The Information We Collect Online We only collect online information volunteered by customers, such as survey information and/or site registrations. We may use this information to notify customers about new programs, company news or updates to our Web site. Any information we collect online (E-mail address, postal address, phone number) is not shared with other organizations for commercial marketing purposes.
We also collect aggregate information on which pages of our site customers access more often in order to improve our site based on up-to-date use patterns.
E-Mail
Customers that voluntarily supply their e-mail address on-line may receive periodic e-mail messages from Columbia Gas of Maryland and Columbia Gas of Maryland with information on new products and services or upcoming events or news that may be of interest.
If you do not want to receive such e-mail from Columbia Gas of Maryland and Columbia Gas of Maryland in the future, please let us know by calling our Customer Contact Center at the above phone number and tell us that you do not want to receive these types of e-mail messages from our company in the future.
Mailings
Customers that supply their postal address online may receive periodic mailings from Columbia Gas of Maryland and Columbia Gas of Maryland with information on new products and services or upcoming events or news that may be of interest.
If you do not want to receive such mailings from Columbia Gas of Maryland and Columbia Gas of Maryland in the future, please let us know by calling our Customer Contact Center at the above and tell us that you do not want to receive these types of mailings from our company in the future.
Telephone
Customers that supply their telephone number online may receive telephone contact from Columbia Gas of Maryland and Columbia Gas of Maryland with information on new products and services or upcoming events or news that may be of interest.
If you do not want to receive such telephone calls from Columbia Gas of Maryland and Columbia Gas of Maryland in the future, please let us know by calling our Customer Contact Center at the above phone number and tell us that you do not want to receive these types of telephone calls from our company in the future.
Privacy Policy for PA Customers
Dear customer,
In order to make more choices available to you now and in the future, Columbia may periodically provide customer lists that would include your name, address, rate classification and usage information to qualified third parties.
You have the right to restrict in whole, or in part, the release of your private customer information. You can choose to restrict the release of your historical billing information (annual usage) only, or you can choose not to have any information about your Columbia Gas account included on a customer list. Under no circumstances will telephone numbers be provided to anyone, even if you choose to have your name included on a customer list.
You must notify us if you choose not to have your customer information released. Please let us know of your decision as soon as possible by using one of the following options: call our Customer Contact Center at
1-888-460-4332; or complete the form below and submit it to us.
If we don't hear from you, your customer information will be included on future customer lists.