When You Smell Gas

Stay Safe

Appliance Safety

Your natural gas appliances are made with the highest quality and safety standards. They can add warmth, security and comfort to your home or business. To insure that your natural gas home is always a safe home, we urge customers to become educated consumers. This process begins when you prepare to purchase your new natural gas product and continues when you use energy-saving tips.

When purchasing new appliances, you're faced with a number of difficult decisions. Some of these decisions involve which brand is best, how much energy the appliance will use, and whether or not purchasing a higher-priced model will provide better efficiency, and save money in the long run. Before you purchase your next natural gas product, learn to read EnergyGuide labels. Once you have made the clean choice of natural gas appliances, learn how to increase their longevity and performance through appliance safety.

Enure the Safety and Efficiency of Your New Natural Gas Appliances: 

  • Make sure a plumber or contractor determines that the equipment is properly vented and adjusted, and that it has an adequate supply of fresh air for safe, efficient combustion.
  • Pay attention to your natural gas appliances.
  • Natural gas problems like leaks or a presence of carbon monoxide can be avoided if you make sure your appliances are serviced regularly. Follow manufacturer directions for care and use of natural gas appliances and heating systems. Always have a licensed heating contractor, plumber or appliance repair representative inspect and repair your natural gas equipment.
  • Setting your water heater temperature too high can cause severe burns or scalding. Read the water heater instruction manual before setting it to a safe and efficient temperature. 
  • Check furnace filters regularly and clean or replace them according to the manufacturer's recommendations.
  • Keep the furnace unit intact. Don't remove panels without replacing them.
  • Keep combustible materials such as papers, fluids, paints, curtains and rags away from furnaces, water heaters and gas ranges and dryers.
  • Keep your gas range clean. Make sure burner bowls are free of used matches, grease, paper, etc.
  • Have a fire extinguisher near your appliances. Install smoke detectors and carbon monoxide detectors in your home.
  • Keep the pilot lights of your gas range lit. If you put them out to save energy, a dangerous gas build-up can occur if someone accidentally turns on the range.
  • Use equipment for the job it was designed to do. Never use your gas range or oven to heat your home.
  • Make sure natural gas appliances have proper ventilation according to manufacturer's instructions.
  • Keep chimneys and flues clear. Have your fluepipe and chimney checked to make sure they're not blocked with debris such as nests, branches or ivy.

Pilot Lights

Some appliances use a safety device that prevents the main burner from coming on if the pilot light is off. If you find a burnt-out pilot light out, you need to re-light it right away. Follow the instructions in your appliance manual if available. If not, turn off the burner and wait five minutes. This will allow any accumulated gas to escape.

Always light the match first and then hold it to the pilot burner. Be sure the pilot is lighted before turning on the main burner. Refer to your appliance manual for additional information on the safe use of pilot-type and pilot less-ignition gas appliances.