Manage Your Account
  • View & Pay Bill
  • Gas Emergency
  • Start/Stop Service

To report a carbon monoxide
or gas emergency:


  • Leave the area immediately.
  • From a safe place, call 911 and call us at 1-888-460-4332.

DO NOT:

  • Send us an email to report the odor or incident.
  • Use a cellular phone or phone until you leave the area.

Remain in a safe place until our service technician arrives to perform a safety check.


Other Gas Safety Information

Start, Stop, or Transfer Service

Call us at 1-888-460-4332. Our Customer Service representatives are here to assist you Monday through Friday from 7:00 a.m. to 5:30 p.m.

Current Customers

Log in to your account to stop your gas service.

New Residents

Welcome! Please call us at 1-800-440-6111 to find out if we serve your address. We can also help transfer an existing gas account into your name.

Landlords

To set up a Property Owner Agreement with us, please complete this form and mail it to: NiSource, P.O. Box 9016, Endicott, NY 13761-9016.

Call 811 before you dig!

It's free, easy and the law.

Learn More

Imposters and Scams

Learn how to protect yourself from scams, fraud and impostor.

Learn More

Headline News

Columbia Gas Cold Weather Minute: Insulate Hot Water Pipes to Reduce Heat Loss

Raise water temperatures two to four degrees Fahrenheit by insulating hot water pipes.

Columbia Gas Cold Weather Minute: Insulate Hot Water Pipes to Reduce Heat Loss

Columbia Gas Cold Weather Minute: Seal or Insulate Air Ducts to Lower Heating Bills

Poorly sealed or insulated air ducts in your home will contribute to higher energy bills.

Columbia Gas Cold Weather Minute: Seal or Insulate Air Ducts to Lower Heating Bills

American Red Cross and Columbia Gas of Maryland Remind the Public to Heat Homes Safely During Cold Weather Temperatures

As Maryland residents continue to experience cold winter temperatures, many are looking for additional ways to heat their homes to save money and energy. The American Red Cross of Western Maryland and Columbia Gas of Maryland, Inc. urge families to be cautious when using space heaters and other heating sources, and to make a plan in case of a home fire.

American Red Cross and Columbia Gas of Maryland Remind the Public to Heat Homes Safely During Cold Weather Temperatures

Columbia Gas Cold Weather Minute: Tips for Kitchen Energy Savings

There are a number of ways that you can reduce energy use in the kitchen and save money on your heating bills. The U.S. Department of Energy offers the following tips.

Columbia Gas Cold Weather Minute:  Tips for Kitchen Energy Savings

Columbia Gas Cold Weather Minute: Make Sound Choices when Buying or Replacing Appliances

Know how to read an EnergyGuide Label. The more energy efficient an appliance is, the less it costs to run resulting in lower your utility bills.

Columbia Gas Cold Weather Minute:  Make Sound Choices when Buying or Replacing Appliances