We value your privacy
This website uses third-party cookies and tracking tools to enhance user experience, analyze website performance and traffic, and record user interactions. By accepting all cookies, your site usage information may also be shared with advertising and analytics partners. Learn more about our cookie policy. By using our site, you agree to our Terms of Use and Privacy Notice.
 

Skip to main content Skip to navigation

Columbia Gas Logo
  • Our Company
  • Partner with Us
  • Emergency Contact
  • My Account
    • Sign In / Register
        Program Enrollments
        • AutoPay
        • Paperless Billing
        • Budget Plan
        Account Dashboard
          Alerts & Notifications
          • Outage Alerts
          • Billing Alerts
          • Email Subscriptions
          View Accounts
            Manage Account
            • Contact Info
            • Wallet & Payment Methods
            • Add Account
            • Remove Account
            • Account Security
            Bills & Payments
            • Pay My Bill
            • Pay with a Card
            • Bill & Payment History
            • My Usage
            • Understanding Your Bill
        • Products & Services
          • Start, Stop or Move Service
            • Construction and Renovation
            • Landlord Services
            • Business Support
            • Set a Service Appointment
            Convert to Natural Gas
            • Natural Gas Availability Form
            • Calculate Your Savings
            • Find a Contractor
            Home Protection Plans
            • Homeowner Protection Plans
            • Renter Protection Plans
            Renewable Energy Programs
            • RNG for Producers
            Alert Center
              Work in Your Neighborhood
              • Pipeline Replacement Projects
              • Meter Replacement Program
              • Vegetation Management
              • Property Restoration
          • Safety
            • Natural Gas Safety
              • How to Recognize a Gas Leak
              • Contact 811 Before You Dig
              • Gas Line Responsibilities
              • Encroachment Awareness
              • Automatic Shut-Off Devices
              • Sewer Line Safety
              • Pipeline Integrity Management Plan
              Excavators
                Home Safety
                • Appliance Safety
                • Carbon Monoxide
                • Proper Venting
                • Impostors and Scams
                • Find a Contractor
                • Safety Products
                • Digger’s Dog House
                Weather Safety
                • Flooding Safety
                • Winter Weather Safety
                Know Your Home
                • Exterior
                • Basement
                • Kitchen
                • Laundry
                • Living Room
                • Bedroom
                • Bathroom
                • Garage
                • Office
            • Bills & Payments
              • Pay My Bill
                  Understanding Your Bill
                    Payment Options
                    • Find a Payment Location
                    Report a Payment
                      Billing Programs
                      • Transportation Service
                      • Budget Plan
                      • Paperless Billing
                      • AutoPay
                      Financial Support
                      • Income-Eligible Assistance Programs
                      • Payment Plans
                      • Shut Off and Reconnect Process
                      • Give the Gift of Energy
                  • Ways to Save
                    • For Your Home
                      • Home Energy Tips
                      • Calculate Your Savings
                      For Your Business
                      • Business Energy Tips
                      • Building Energy Consumption Benchmark
                      Income Eligible Assistance Programs
                      • Energy Assistance Resource Center
                      • Eligibility Calculator
                  • Help
                    • Self Service
                      • Web
                      • Mobile
                      • Chat
                      • Phone
                      Forms
                      • Document Upload Form
                      • Feedback Form
                      • Natural Gas Availability Form
                      • New Development Request Form
                      • Service Line and Meter Request Form
                      • Energy Assistance Program Forms
                      • Give the Gift of Energy
                      • Property Owner Agreement
                      Quick Links
                      • Alert Center
                      • Report an Emergency
                      • Imposters and Scams
                      Help Center
                      • Understanding Your Bill
                      • Frequently Asked Questions
                      • Contact Us
                  Sign In / Register
                  Manage Your Account
                  Forgot email?
                  Forgot password?
                  Don't have an online account?
                  Register an account or Pay without signing in
                  Logo
                  menu close

                  Emergency Information

                  1-888-460-4332

                  Have an emergency?

                  If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-888-460-4332 (24/7).


                  Emergency Contact
                  Welcome
                  Manage Your Account
                  Sign In / Register
                  • My Account
                    • Sign In / Register
                    • Account Dashboard
                    • View Accounts
                    • Bills & Payments
                      • Pay My Bill
                      • Pay with a Card
                      • Bill & Payment History
                      • My Usage
                      • Understanding Your Bill
                    • Program Enrollments
                      • AutoPay
                      • Paperless Billing
                      • Budget Plan
                    • Alerts & Notifications
                      • Outage Alerts
                      • Billing Alerts
                      • Email Subscriptions
                    • Manage Account
                      • Contact Info
                      • Wallet & Payment Methods
                      • Add Account
                      • Remove Account
                      • Account Security
                  • Products & Services
                    • Start, Stop or Move Service
                      • Construction and Renovation
                        • Service Application
                      • Landlord Services
                      • Business Support
                      • Set a Service Appointment
                    • Home Protection Plans
                      • Homeowner Protection Plans
                      • Renter Protection Plans
                    • Alert Center
                    • Work in Your Neighborhood
                      • Pipeline Replacement Projects
                      • Meter Replacement Program
                      • Vegetation Management
                      • Property Restoration
                    • Convert to Natural Gas
                      • Natural Gas Availability Form
                      • Calculate Your Savings
                      • Find a Contractor
                    • Renewable Energy Programs
                      • RNG for Producers
                        • Renewable Natural Gas Application
                  • Safety
                    • Natural Gas Safety
                      • How to Recognize a Gas Leak
                      • Contact 811 Before You Dig
                      • Gas Line Responsibilities
                      • Encroachment Awareness
                      • Automatic Shut-Off Devices
                      • Sewer Line Safety
                      • Pipeline Integrity Management Plan
                    • Home Safety
                      • Appliance Safety
                        • Safe Appliance Installation
                        • Care for Your Appliances
                      • Carbon Monoxide
                      • Proper Venting
                      • Impostors and Scams
                      • Find a Contractor
                      • Safety Products
                      • Digger’s Dog House
                    • Weather Safety
                      • Flooding Safety
                      • Winter Weather Safety
                    • Know Your Home
                      • Exterior
                      • Basement
                      • Kitchen
                      • Laundry
                      • Living Room
                      • Bedroom
                      • Bathroom
                      • Garage
                      • Office
                    • Excavators
                  • Bills & Payments
                    • Pay My Bill
                    • Payment Options
                      • Find a Payment Location
                    • Billing Programs
                      • Transportation Service
                      • Budget Plan
                      • Paperless Billing
                      • AutoPay
                    • Financial Support
                      • Income-Eligible Assistance Programs
                        • Energy Assistance Resource Center
                        • Eligibility Calculator
                        • HeatShare
                      • Payment Plans
                      • Shut Off and Reconnect Process
                      • Give the Gift of Energy
                    • Understanding Your Bill
                    • Report a Payment
                  • Ways to Save
                    • For Your Home
                      • Home Energy Tips
                      • Calculate Your Savings
                    • For Your Business
                      • Business Energy Tips
                      • Building Energy Consumption Benchmark
                    • Income Eligible Assistance Programs
                      • Energy Assistance Resource Center
                      • Eligibility Calculator
                  • Help
                    • Self Service
                      • Web
                      • Mobile
                      • Chat
                      • Phone
                    • Forms
                      • Document Upload Form
                      • Feedback Form
                      • Natural Gas Availability Form
                      • New Development Request Form
                      • Service Line and Meter Request Form
                      • Energy Assistance Program Forms
                      • Give the Gift of Energy
                      • Property Owner Agreement
                    • Quick Links
                      • Alert Center
                      • Report an Emergency
                      • Imposters and Scams
                    • Help Center
                      • Understanding Your Bill
                      • Frequently Asked Questions
                      • Contact Us
                  • Our Company
                  • Partner with Us
                  Landlord Services

                  Manage service at your rental property

                  Landlord services

                  Property Owner Agreements

                  A Property Owner Agreement (POA) is an agreement between the property owner and us to maintain continuous natural gas service at a rental property in the event that a tenant would request a disconnect of service.

                  How to add a POA

                  To submit a POA, simply print and complete this form and mail it to: NiSource, P.O. Box 2318, Columbus, OH 43216-2318. This form can also be faxed to 614-460-6203. Typically, it takes up to 30 days to process a POA.

                  pdf
                  Columbia Gas of Maryland Property Owner Agreement
                  176 KB

                  How to update a POA

                  A landlord or authorized agent may update a POA with the following information:

                  • Mailing address and contact phone numbers
                  • Name(s) of authorized person(s)
                  • Change name due to marriage, divorce, death of spouse, establishment of estate
                  • Add or delete a service location on an existing POA

                  How to cancel a POA

                  To cancel a POA, the property owner or agent must submit the request in writing in advance of the requested effective date. The landlord or agent needs to call and schedule disconnects and provide access agreements if needed on any active gas service locations that remain in their name.

                  To submit a POA cancellation, simply mail a written request to: NiSource, P.O. Box 2318, Columbus, OH 43216-2318. This request can also be faxed to 614-460-6203.

                  A cancellation request should include the following information:

                  • Property owner name
                  • Property owner agreement number
                  • A brief description of the reason to cancel the POA
                  • Advance requested effective date

                  Get bill alerts

                  As a landlord, you can sign up for bill alerts for your rental property. You’ll be notified when their account is in danger of being shut off for non-payment. Signing up for this service requires authorization from both parties.

                  Call us about third-party notifications at 1-888-460-4332.

                  Couple in kitchen on devices
                  Products & Services
                  • Start, Stop or Move Service
                    • Construction and Renovation
                      • Service Application
                    • Landlord Services
                    • Business Support
                    • Set a Service Appointment
                  • Home Protection Plans
                    • Homeowner Protection Plans
                    • Renter Protection Plans
                  • Alert Center
                  • Work in Your Neighborhood
                    • Pipeline Replacement Projects
                    • Meter Replacement Program
                    • Vegetation Management
                    • Property Restoration
                  • Convert to Natural Gas
                    • Natural Gas Availability Form
                    • Calculate Your Savings
                    • Find a Contractor
                  • Renewable Energy Programs
                    • RNG for Producers
                      • Renewable Natural Gas Application

                  New customer?

                  Know your Rights and Responsibilities.

                  • Our Company
                  • About Us
                  • Giving Back
                  • Rates and Tariffs
                  • News Room
                  • Careers
                  • Partner with Us
                  • Builders and Developers
                  • Contractors and Plumbers
                  • Economic Development
                  • Emergency Responders
                  • Excavators
                  • Quick Links
                  • Sign In
                  • Outages
                  • Ways to Pay
                  • Get Help Paying
                  • Mobile App
                  • Need Help?
                  • FAQs
                  • Contact Us
                  • Call 1-888-460-4332
                  • Connect with Us
                  facebook logo
                  xlogo
                  linkedin logo
                  © 2025 Columbia Gas of Maryland Inc.    Terms of Use    Privacy Notice    Accessibility Statement