Get financial support
If you're unable to pay the full amount before your scheduled shut off date, you could receive payment assistance or create a payment arrangement with us to get back on track.
If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-888-460-4332 (24/7).
If you received a termination notice, make a payment on your account as soon as possible to avoid shut off. You can avoid termination if we receive the past due amount on your account or proof of payment by 10 p.m. on the day before your scheduled shut off date.
Make a payment
Choose one of our simple and secure payment options to make your payment online, in person or by phone. We do not accept payment by cash or personal check at your home.
We know there are times when it may be difficult for you to pay your bill. We offer options to help you get back on track.
If you're unable to pay the full amount before your scheduled shut off date, you could receive payment assistance or create a payment arrangement with us to get back on track.
We can delay shut off for up to 30 days if a licensed medical professional completes a form stating that shutting off your service would be hazardous to the health and safety of a permanent resident of your home. This can be used up to three times during a 12-month period.
To learn more, call us at 1-888-460-4332.
If your service has already been shut off for nonpayment, you need to take a few steps to receive service again:
Once you have paid the full required amount or can provide proof of payment, call us at 1-888-460-4332 to schedule your reconnection.
Have an emergency?
If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-888-460-4332 (24/7).