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Emergency Information

1-888-460-4332

Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-888-460-4332 (24/7).


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    • Natural Gas Safety
      • How to Recognize a Gas Leak
      • Contact 811 Before You Dig
      • Gas Line Responsibilities
      • Encroachment Awareness
      • Automatic Shut-Off Devices
      • Sewer Line Safety
      • Pipeline Integrity Management Plan
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      • Appliance Safety
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Have feedback about our services? Leave a comment by completing the required fields below. Your message will be delivered to the appropriate contact within Columbia Gas.

We monitor this inbox from 8 a.m. - 4 p.m. Monday through Friday. For faster service, please call 1-888-460-4332.


Do not use this form to report emergencies

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-888-460-4332.

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You can update your email address and password if you sign in or register an account, then click on the "My Profile" option in the menu. You can also update your mailing address and phone number in the "Edit Contact Info" section of the menu after you have signed in.

You can update any other account details by calling us at 1-888-460-4332.

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Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-888-460-4332 (24/7).