Manage Your Account
  • View & Pay Bill
  • Gas Emergency
  • Start/Stop Service

To report a carbon monoxide
or gas emergency:


  • Leave the area immediately.
  • From a safe place, call 911 and call us at 1-888-460-4332.

DO NOT:

  • Send us an email to report the odor or incident.
  • Use a cellular phone or phone until you leave the area.

Remain in a safe place until our service technician arrives to perform a safety check.


Other Gas Safety Information

Start, Stop, or Transfer Service

Call us at 1-888-460-4332. Our Customer Service representatives are here to assist you Monday through Friday from 7:00 a.m. to 7:00 p.m. and Saturday from 8:00 a.m. to 12:00 p.m.

Current Customers

Log in to your account to stop your gas service.

New Residents

Welcome! Please call us at 1-800-440-6111 to find out if we serve your address. We can also help transfer an existing gas account into your name.

Landlords

To set up a Property Owner Agreement with us, please complete this form and mail it to: NiSource, P.O. Box 9016, Endicott, NY 13761-9016.

Imposters and Scams

Learn how to protect yourself from scams, fraud and impostor.

Learn More

SMELL natural gas? TELL Columbia Gas & 911

Learn More
 

Headline News

 

Chase Bank customers may have received message in error

Customers making payments through Chase Bank may have received a message from their bank that their payment was rejected. We have continued to receive payments.

Chase Bank customers may have received message in error

Columbia Gas of Maryland Reminds Customers on 8/11 to Call 811 Before Digging Throughout the Year

With August 11 here, Columbia Gas of Maryland reminds homeowners and contractors that before they pick up a shovel, they need to pick up the telephone and call 811.

Columbia Gas of Maryland Reminds Customers on 8/11 to Call 811 Before Digging Throughout the Year

Columbia Gas of Maryland presents $10,000 contribution to Washington County Community Action Council; supporting new facility’s Energy Assistance Department

The Energy Assistance Department, together with the Office of Home Energy Programs’ (OHEP) Maryland Energy Assistance Program, assists eligible Washington County residents with heating and utility costs each year.

Columbia Gas of Maryland presents $10,000 contribution to Washington County Community Action Council; supporting new facility’s Energy Assistance Department

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