We value your privacy
This website uses third-party cookies and tracking tools to enhance user experience, analyze website performance and traffic, and record user interactions. By accepting all cookies, your site usage information may also be shared with advertising and analytics partners. Learn more about our cookie policy. By using our site, you agree to our Terms of Use and Privacy Notice.
 

Skip to main content Skip to navigation

Our Customer Care Center can experience unusually high hold times during this time of the year.

Avoid the wait with our online self-service options, available 24/7. Sign in to manage your account with your personalized dashboard of options and information. Our Care Center hours are M-F, 7AM-7PM. Sign in


Columbia Gas Logo
  • Our Company
  • Partner with Us
  • Emergency Contact
  • My Account
    • Sign In / Register
        Program Enrollments
        • AutoPay
        • Paperless Billing
        • Budget Plan
        Account Dashboard
          Alerts & Notifications
          • Outage Alerts
          • Billing Alerts
          • Email Subscriptions
          View Accounts
            Manage Account
            • Contact Info
            • Wallet & Payment Methods
            • Add Account
            • Remove Account
            • Account Security
            Bills & Payments
            • Pay My Bill
            • Pay with a Card
            • Bill & Payment History
            • My Usage
            • Understanding Your Bill
        • Products & Services
          • Start, Stop or Move Service
            • Construction and Renovation
            • Landlord Services
            • Business Support
            • Set a Service Appointment
            Convert to Natural Gas
            • Natural Gas Availability Form
            • Calculate Your Savings
            • Find a Contractor
            Home Protection Plans
            • Homeowner Protection Plans
            • Renter Protection Plans
            Renewable Energy Programs
            • RNG for Producers
            Alert Center
              Work in Your Neighborhood
              • Pipeline Replacement Projects
              • Meter Replacement Program
              • Vegetation Management
              • Property Restoration
          • Safety
            • Natural Gas Safety
              • How to Recognize a Gas Leak
              • Contact 811 Before You Dig
              • Gas Line Responsibilities
              • Encroachment Awareness
              • Automatic Shut-Off Devices
              • Sewer Line Safety
              • Pipeline Integrity Management Plan
              Excavators
                Home Safety
                • Appliance Safety
                • Carbon Monoxide
                • Proper Venting
                • Impostors and Scams
                • Find a Contractor
                • Digger’s Dog House
                Weather Safety
                • Flooding Safety
                • Winter Weather Safety
                Know Your Home
                • Exterior
                • Basement
                • Kitchen
                • Laundry
                • Living Room
                • Bedroom
                • Bathroom
                • Garage
                • Office
            • Bills & Payments
              • Pay My Bill
                  Understanding Your Bill
                    Payment Options
                    • Find a Payment Location
                    Report a Payment
                      Billing Programs
                      • Transportation Service
                      • Budget Plan
                      • Paperless Billing
                      • AutoPay
                      Financial Support
                      • Income-Eligible Assistance Programs
                      • Payment Plans
                      • Shut Off and Reconnect Process
                      • Give the Gift of Energy
                  • Ways to Save
                    • For Your Home
                      • Home Energy Tips
                      • Calculate Your Savings
                      For Your Business
                      • Business Energy Tips
                      • Building Energy Consumption Benchmark
                      Income Eligible Assistance Programs
                      • Energy Assistance Resource Center
                      • Eligibility Calculator
                  • Help
                    • Self Service
                      • Web
                      • Mobile
                      • Chat
                      • Phone
                      Forms
                      • Document Upload Form
                      • Feedback Form
                      • Natural Gas Availability Form
                      • New Development Request Form
                      • Service Line and Meter Request Form
                      • Energy Assistance Program Forms
                      • Give the Gift of Energy
                      • Property Owner Agreement
                      Quick Links
                      • Alert Center
                      • Report an Emergency
                      • Imposters and Scams
                      Help Center
                      • Understanding Your Bill
                      • Frequently Asked Questions
                      • Contact Us
                  Sign In / Register
                  Manage Your Account
                  Forgot email?
                  Forgot password?
                  Don't have an online account?
                  Register an account or Pay without signing in
                  Logo
                  menu close

                  Emergency Information

                  1-888-460-4332

                  Have an emergency?

                  If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-888-460-4332 (24/7).


                  Emergency Contact
                  Welcome
                  Manage Your Account
                  Sign In / Register
                  • My Account
                    • Sign In / Register
                    • Account Dashboard
                    • View Accounts
                    • Bills & Payments
                      • Pay My Bill
                      • Pay with a Card
                      • Bill & Payment History
                      • My Usage
                      • Understanding Your Bill
                    • Program Enrollments
                      • AutoPay
                      • Paperless Billing
                      • Budget Plan
                    • Alerts & Notifications
                      • Outage Alerts
                      • Billing Alerts
                      • Email Subscriptions
                    • Manage Account
                      • Contact Info
                      • Wallet & Payment Methods
                      • Add Account
                      • Remove Account
                      • Account Security
                  • Products & Services
                    • Start, Stop or Move Service
                      • Construction and Renovation
                        • Service Application
                      • Landlord Services
                      • Business Support
                      • Set a Service Appointment
                    • Home Protection Plans
                      • Homeowner Protection Plans
                      • Renter Protection Plans
                    • Alert Center
                    • Work in Your Neighborhood
                      • Pipeline Replacement Projects
                      • Meter Replacement Program
                      • Vegetation Management
                      • Property Restoration
                    • Convert to Natural Gas
                      • Natural Gas Availability Form
                      • Calculate Your Savings
                      • Find a Contractor
                    • Renewable Energy Programs
                      • RNG for Producers
                        • Renewable Natural Gas Application
                  • Safety
                    • Natural Gas Safety
                      • How to Recognize a Gas Leak
                      • Contact 811 Before You Dig
                      • Gas Line Responsibilities
                      • Encroachment Awareness
                      • Automatic Shut-Off Devices
                      • Sewer Line Safety
                      • Pipeline Integrity Management Plan
                    • Home Safety
                      • Appliance Safety
                        • Safe Appliance Installation
                        • Care for Your Appliances
                      • Carbon Monoxide
                      • Proper Venting
                      • Impostors and Scams
                      • Find a Contractor
                      • Digger’s Dog House
                    • Weather Safety
                      • Flooding Safety
                      • Winter Weather Safety
                    • Know Your Home
                      • Exterior
                      • Basement
                      • Kitchen
                      • Laundry
                      • Living Room
                      • Bedroom
                      • Bathroom
                      • Garage
                      • Office
                    • Excavators
                  • Bills & Payments
                    • Pay My Bill
                    • Payment Options
                      • Find a Payment Location
                    • Billing Programs
                      • Transportation Service
                      • Budget Plan
                      • Paperless Billing
                      • AutoPay
                    • Financial Support
                      • Income-Eligible Assistance Programs
                        • Energy Assistance Resource Center
                        • Eligibility Calculator
                        • HeatShare
                      • Payment Plans
                      • Shut Off and Reconnect Process
                      • Give the Gift of Energy
                    • Understanding Your Bill
                    • Report a Payment
                  • Ways to Save
                    • For Your Home
                      • Home Energy Tips
                      • Calculate Your Savings
                    • For Your Business
                      • Business Energy Tips
                      • Building Energy Consumption Benchmark
                    • Income Eligible Assistance Programs
                      • Energy Assistance Resource Center
                      • Eligibility Calculator
                  • Help
                    • Self Service
                      • Web
                      • Mobile
                      • Chat
                      • Phone
                    • Forms
                      • Document Upload Form
                      • Feedback Form
                      • Natural Gas Availability Form
                      • New Development Request Form
                      • Service Line and Meter Request Form
                      • Energy Assistance Program Forms
                      • Give the Gift of Energy
                      • Property Owner Agreement
                    • Quick Links
                      • Alert Center
                      • Report an Emergency
                      • Imposters and Scams
                    • Help Center
                      • Understanding Your Bill
                      • Frequently Asked Questions
                      • Contact Us
                  • Our Company
                  • Partner with Us

                  Meet Mark

                  Mark Kempic

                  Mark Kempic
                  President and Chief Operating Officer, Columbia Gas of Pennsylvania and Maryland
                  Mark Kempic serves as President and Chief Operating Officer of Columbia Gas of Pennsylvania and Maryland, both NiSource subsidiaries. He is responsible for profit and loss and designing and executing both companies’ legislative, regulatory, commercial, and external strategies. Kempic also oversees a program that has invested more than $2.8 billion since 2007 to modernize and expand NiSource’s natural gas distribution systems across Pennsylvania and Maryland. 

                  Kempic previously served as President and Chief Operating Officer of Columbia Gas of Massachusetts, responsible for the company’s day-to-day operation. He was the lead executive in all aspects of the restoration efforts in the Merrimack Valley and helped guide leadership and employees through the sale of the company.

                  PROFESSIONAL HISTORY
                  Kempic began his career with Columbia Gas in 1979 and served in roles of increasing responsibility. He served as NiSource’s Chief Transformation Officer and a member of the Executive Council, where he built on NiSource's efforts to integrate processes and technology across the company's entire footprint.

                  In 2006, Kempic was named assistant general counsel for NiSource Corporate Services, where he managed staff providing legal support in multiple jurisdictions and advised the subsidiary presidents and their teams on various regulatory and legal matters. Earlier in his career, he represented large industrial electricity and gas consumers as an associate attorney for a Columbus, Ohio, law firm and was a regulatory counsel for a Cleveland electric company.

                  BOARD AND CIVIC INVOLVEMENT
                  Kempic is a member of the Allegheny Conference on Community Development and the Energy Association of Pennsylvania.  He currently serves on the boards of the American Red Cross of Southwestern Pennsylvania and the Humane Animal Rescue of Pittsburgh. Kempic previously served on the board of the United Way of Washington County.

                  EDUCATION
                  Kempic earned a bachelor’s degree in computer and information science from the University of Pittsburgh and an associate engineering degree in solar heating and cooling from Pennsylvania State University. He has a juris doctor degree from Capital University School of Law.

                  COMMUNITY/FAMILY
                  Kempic is a native of Uniontown, Pennsylvania, and currently resides in Pittsburgh.
                  Our Company
                  • About Us
                    • Giving Back
                    • Our Leadership
                      • Mark Kempic
                    • Regulatory Information
                      • Hearing Notices
                  • News Room
                    • Media Contacts
                  • Our Company
                  • About Us
                  • Giving Back
                  • Rates and Tariffs
                  • News Room
                  • Careers
                  • Partner with Us
                  • Builders and Developers
                  • Contractors and Plumbers
                  • Economic Development
                  • Emergency Responders
                  • Excavators
                  • Quick Links
                  • Sign In
                  • Outages
                  • Ways to Pay
                  • Get Help Paying
                  • Mobile App
                  • Need Help?
                  • FAQs
                  • Cookie Preferences
                  • Contact Us
                  • Call 1-888-460-4332
                  • Connect with Us
                  facebook logo
                  xlogo
                  linkedin logo
                  © 2025 Columbia Gas of Maryland Inc.    Terms of Use    Privacy Notice    Accessibility Statement